Warranty Update: 09 september 2025

We care about our products and logically do our best to deliver them to you in top condition. Nevertheless, an order can be broken during transport or something else might happen that entitles you to warranty. Legally speaking, you are obliged to report to us within two months of finding the defect. If the defect is within the warranty, we will repair the product or find a replacement for the product free of charge.

Complaints

There is a possibility that something might happen which is not according to plan. We recommend that you first disclose any complaints by mailing us at info@pearlsandswines.com. If this does not lead to a solution, it is possible to register your dispute for mediation via theValuedShops/WebwinkelKeur.